Customer Testimonials

I would just like to congratulate you on your excellent staff. All extremely professional, hardworking and tidy.

The employee that completed most of the work, Barry (Baz) worked so hard, under very difficult circumstances. The bathroom was a really small area, and the plumbing work previously carried out, needed to be rectified prior to any further work being carried out. There was even a problem with the placement of the sink, and he had to wait for authorisation to move it.

Baz worked extremely hard, even working late into the evening on more than one occasion, to ensure I was not put to any inconvenience. He cleaned the work area every night before leaving, and was always polite. On completion of the work, he took the time to explain how everything worked, and made sure I was happy with everything before leaving. He, and your other workmen even had a sense of humour!

You must be very proud to employ such an excellent workforce. I would have no hesitation in recommending Passmore based on the last two weeks experience of the company.

Please pass on my thanks to your staff.

Mrs Knights, Bradford, West Yorkshire

The fitter was very informative with everything he did. A very friendly and pleasant man and hard working and cleaned up after every day.

Mrs Hardaker, Leeds, West Yorkshire

This is just a little note to thank you, not just for the hard work you have put into my lovely new bathroom, but also for your helpfulness and also for cleaning up so nicely as well.

Ms Reed, York, North Yorkshire

Just a thank you note for the excellent job done on our bathroom. We can’t praise enough the brilliant work form Darran the tiler/fitter and Damian the electrician. We are now the proud owners of a wet room and I feel my wife will feel much safer now it is done.

Thank you once again.

Mr & Mrs Rushton, Leeds, West Yorkshire

First class customer service and info pack.

Loved the attention to details and extras of kindness.

THANK YOU and thanks for Steve’s hard work.

Mr Lister, Leeds, West Yorkshire

We now have a fabulous wet room after several weeks of minimal disturbance. Clean, tidy and respectful of our home, our fitter worked professionally to deliver a quality finish.

Ms Donaldson, Harrogate, North Yorkshire

Congratulations to you all, Craig understood and was so kind and understanding of our difficulties.

Credit to you all, especially Craig.

Mrs Ryell, Harrogate, North Yorkshire

A job well done thank you to all the team, Garry, Jack & Eve.

Mr & Mrs Taylor , Leeds, West Yorkshire

Everything just flowed. No problems whatsoever!

Mrs Prior, Harrogate, North Yorkshire

I am delighted with my lovey shower room I have great delight in saying thank you so much. Shaun worked so hard until it was finished. A superb worker and person.

Mrs Thompson, Leeds, West Yorkshire

I am delighted with the wet room.

Ms Ranger- Smith, Leeds, West Yorkshire

Very friendly and well mannered. Well done to your work force.

Mr Clifford, Leeds, West Yorkshire

Very professional + friendly operatives. Thank you!

Ms Illingworth, Leeds, West Yorkshire

Excellent work with the least possible mess.

Ms Chatterton, Castleford, West Yorkshire

I would like to say I am delighted with my bathroom. I was so impressed with the organisation and the dedication of the plumbers Craig and Matthew. Every day they turned up on time, got on with the job, and left every evening leaving everything neat and tidy on top of that they were always cheery . My sons and three friends are all now thinking they would like a wet room like mine. Thank you for making the event a pleasant experience.

Ms Prior, Harrogate, North Yorkshire

Just to say a big thank you to you all for installing my safe wet room. Thank you also to Ron who did a great job and left everything neat and tidy.

Also to the electrician (from Huddersfield) didn’t get this name for having to crawl about in a very small place on a very hot day!!

All phone calls were appreciated too, keeping me up to date and everyone was so kind and pleasant.

Ms Boddy, York, North Yorkshire

To the staff at Passmore,

A very big thank you for doing a brilliant job on my wet room.

Ms Fothergill, Leeds, West Yorkshire

The tradesman was excellent.

Ms Purcell, Leeds, West Yorkshire

Excellent work. I am VERY pleased with my new bathroom. Thank you!

Ms Noble, Leeds, West Yorkshire

My bathroom conversion is now completed, I am delighted with it. I must compliment Jack on the high standard of his craftsmanship. It has been much admired, in addition I found him a pleasant worker to have around.

Ms Greaves, Barnsley, South Yorkshire

Thank you for a good job and everything you did 10/10.

Ms Gardiner, Wetherby, West Yorkshire

Fantastic Job!

Mr Walton, Wakefield, West Yorkshire

Roy was a very nice young man.

Mrs Boffey, Horsforth, Leeds, West Yorkshire

Great workman & great work he has completed. Very happy! :)

Ms Nicholson, York, North Yorkshire

Workmen very polite, helpful and very good at their job. Our personal thanks to Mario ( Bathroom fitter) and the Electrician.

Mr Shaw, Sheffield. South Yorkshire

To everyone I had contact with,

Kate ( Lovely telephone lady) Martin (Fitter) Glen (Boilerman lovely chat) Electrician (Nice Man) Mark ( fitter lovely man) Dave (supervisor lovely man couldn’t do enough)

To everyone who came to my house all have gone above and beyond, to make my life easier and more comfortable they all worked in a professional manner, all clean and tidy, thank you all, you are a credit to Passmore services.

From someone who never had to ask for help, but due to my illness have to ask, I thank you (and the council) for the grant needed for you to be my heroes in a time of uncertainty for me and I thank you all from the bottom of my heart.

Mr Gordino, Leeds, West Yorkshire

I know Passmore isn't the cheapest but I never anticipated the work being completed with such little stress. My mum has dementia and It could have been a nightmare situation. Paul was great & SO accommodating and lovely! Thank you.

Ms Strong, Pudsey, West Yorkshire

The tradesmen were top class in every possible way we could not have any better workers.

Mrs Mchale, Leeds, West Yorkshire

I was very satisfied with the young man that did the works and would recommend your company to family and friends.

Ms Barrett, Shipley, West Yorkshire

Very friendly, understanding and professional service. Please keep up the hard work.

Ms Akhtar, Bradford, West Yorkshire

Steve worked very hard to a very high standard, the other teams doing the electrics and floor were of the same. SO polite. The finished wet room is amazing.

It has given Graham some of his independence back, Thank you.

Mr Waite, Wakefield, West Yorkshire

I would like to bring to your attention to the wonderful quick witted action from one of your employees, Richard, last month.

He was fitting the lino, finishing off my wet floor shower. When he realised I had been taken ill. My blood pressure had dropped to a dangerous level. Richard said he was calling 999, saying he would not allow his own mother to remain in such a state.

He promised to feed my cats. I knew I could entrust him with my key. What a wonderful employee you have!

Ms Coates, Leeds, West Yorkshire

Work was done brilliantly, James was lovely, very courteous. Excellent all round. Thank you.

Mr Jordan, Leeds, West Yorkshire

Can’t speak highly enough about Mario the workman.

Ms Smith, Bradford, West Yorkshire

‘Your Tradesman Armajit was very polite and trusting. I suffer with anxiety & stress and felt completely at ease. He has done a fantastic and professional job and the wet room looks great. Thanks!’

Ms Basson, Otley, West Yorkshire

Excellent work Carl was amazing. He worked non stop and cleaned everything up after work each day.

He went above and beyond constantly. What a lovely young man.

Ms Hampshaw, Shipley, West Yorkshire

Norman was outstanding. The whole experience was above and beyond. Mark also couldn’t do anymore for us!

Ms White, Leeds, West Yorkshire

We were very happy with our fitter James who did a brilliant job for us.

Ms Clingo, Leeds, West Yorkshire

Our fitter was Aaron. He is a pleasant hard working young man & he has done a lovely job.

Mrs Ravenscroft, Bradford, West Yorkshire

Excellent work and really happy with our new bathroom that’s really functional now, staff have been great and our bathroom has been transformed and looks and works amazing now.

This was done for my disabled son and he loves to get showered now and doesn’t complain any more.

Ms Marston, Adel, Leeds, West Yorkshire

We we’re very pleased with our bathroom fitter Colin and the pride he took in installing our bathroom.

We’re delighted with everything. Thank you.

Mr Carrol, York, North Yorkshire

I am so happy with everything that has been done for me.

Ms Burton, Leeds, West Yorkshire

Richard the Installer was one of the nicest and very professional workmen I have ever met. First class job, thank you very much. Highly delighted.

Mr Butterfield, Pontefract, West Yorkshire

James is a very pleasant & polite young man.

Ms Bedford, Horsforth, Leeds, West Yorkshire

Complete accessible bathroom from ground up. Cannot fault it from start to finish.

Only a couple of very minor hiccoughs totally out of the company's control but dealt with quickly. More Ability went above and beyond.

Would use again in a heartbeat.

Janet Heald, Huntington, York, North Yorkshire

Norman was very cheerful, very good at his work. Always had excellent manners and cleaned up at all times.

Ms Gaskill, Leeds, West Yorkshire

Very professional from start to finish. A pleasure to have you in our home.

Mr Ainley, Pudsey, West Yorkshire

Work was carried out quickly and efficiently. Brilliant final result.

Mrs Hallas, Leeds, West Yorkshire

Very first contact with your company. You were excellent in all aspects from choosing materials right through to installations.

Mr & Mrs Smith, Leeds, West Yorkshire

An excellent job all round - I am very pleased with the end result. It was a pleasure to have Steve in my home - he was always cheerful and helpful. Well done!

Mrs Wardle, Knaresborough, Harrogate, North Yorkshire