Help & Advice

*MoreAbility gave the 5 Star treatment*

Thank you Nigel Dawson (surveyor/designer) for your help, advice and knowledge in making our wet room suit all our family needs.

A big thank you to Steve Earnshaw who did the majority of work all by himself.

Transforming our bathroom into a wet room wasn’t easy, but Steve took it in his stride to complete everything to perfection- from-widening the door frame / fitting new door /tiling throughout / fitting new ceiling and diverting the stench pipe to the outside of the house so we could gain a little more precious room to accommodate our stylish vanity units.

Steve had a saying “ I am here to please you in giving you the wet room that you want, if anything is concerning you then please talk to me, I want to walk away knowing you are happy with all aspects of my work.”

How very true this was… from no fault of anyone’s the shower had to be changed to a different type which meant 2 very large newly laid tiles had to be chipped away so that the water pipes could be moved into a different position, this didn’t faze Steve and was altered as quickly as possible.

Thank you to Mark Buck (electrician) - a polite man who connected the towel heater and extractor fan and explained how they worked.

Both workman are a credit to the company and our wet room has surpassed all my expectations.

(October 2016)

Ms Johnson, Castleford, Wakefield, West Yorkshire

Richard the Installer was one of the nicest and very professional workmen I have ever met. First class job, thank you very much. Highly delighted.

Mr Butterfield, Pontefract, West Yorkshire

The workmen were so helpful, friendly and polite.

I was really impressed by their attitudes.

Ms Stanley, Guiseley, Leeds, West Yorkshire

Your workmen are a credit to your firm - we would recommend you to anyone.

(October 2015)

Mrs Cawood, Pudsey, Leeds, West Yorkshire

I wanted to let you know how happy we are with the bathroom which is now completed. However, my main reason for contacting you is to let you know how happy I am with the contractor who completed the work who I only know as "Sam".

Sam has been absolutely brilliant with my mum who is 89 and has early Alzheimer. He is courteous, patient and has done everything possible to make the work the least intrusive as possible for my mum who was quite stressed about the whole process. Sam couldn't do enough to help her and explain what he was doing each day and answer any questions we might have.

One day last week I took my mum out and left Sam to get on with the work. He'd had to go under the kitchen cupboard to turn the water off and had found £90 my mum had put there just laid in bowl at the back (and had totally forgotten about). He left this money "in situ" so we could see where he had found it. That act of honesty and kindness has restored my faith in human nature ! He could so easily have taken that money and we would never have known and he was aware of that but still chose to do the right thing and for that I will be eternally grateful. I think it's important that such honesty and integrity is recognized so felt it was important to let you know.

(October 2017)

Maxine Hayman & Betty Clarkson, Crossley Hall, Bradford, West Yorkshire